Terms and Conditions

1. Description of Service

ThriveOS publishes applications for productivity, personal development, self-tracking and related utilities. Depending on the application, features may include tasks, notes, habits, goals, reminders, focus sessions, insights and artificial intelligence (AI). The app description and purchase screen identify the features included in the product you use.

Individual applications may offer different features and are named differently on each platform, but all are published by ThriveOS and governed by these shared Terms. Provisions about accounts, subscriptions, AI or other optional features apply only where those features are offered. Any additional app-specific terms will be identified before they apply.

2. No Medical or Professional Advice

Not a Medical Service: ThriveOS is a software utility for tracking user-generated goals. We do not offer medical advice, weight loss advice, muscle building advice, or psychological counseling.

Consult Professionals: Always seek the advice of your physician, psychologist, or other qualified health provider with any questions you may have regarding a medical condition, mental health concern, or lifestyle change.

No Reliance: Never disregard professional medical advice or delay in seeking it because of tools or information found on ThriveOS.

AI Features and Their Limits

AI features use OpenAI and may use Anthropic (Claude) when enabled for the relevant feature. Start-ish uses OpenAI; Quotella's "In your own words" feature uses Anthropic (Claude). Our Privacy Policy describes the content sent, and our provider page identifies the services involved. Acceptance of these Terms does not replace explicit permission for AI data sharing where required.

AI-generated suggestions, extracted tasks, reflections and speech can be inaccurate, incomplete or unsuitable. Review them before relying on them or adding them to your plans. They are productivity aids, not medical, mental-health, legal, financial or other professional advice, and they do not guarantee an outcome. Do not use the Service for emergencies.

You retain your rights in your inputs. To the extent we have transferable rights in an output generated for you, we assign them to you, subject to applicable law and third-party rights. Outputs may not be unique or eligible for intellectual-property protection.

AI availability, usage allowances and supported features depend on your plan and may be subject to reasonable capacity and abuse-prevention limits. We will disclose material changes affecting a paid plan and honor applicable consumer remedies. Storage and synchronization differ by application. Follow the storage information in the app and our Privacy Policy, and preserve any content you need before deleting local data or changing devices. For example, creating a Start-ish account does not back up its local productivity history.

3. Accounts and Registration

To access certain features of the Service, you may be required to register for an account. You agree to:

• Provide accurate, current, and complete information during the registration process.
• Take reasonable steps to protect your password and account access.
• Notify us immediately if you discover or suspect any security breaches related to the Service.

You must be at least 13 years old and meet any higher minimum age required in your country. If you are below the age of legal majority, a parent or guardian must agree to these Terms where required by applicable law.

4. Subscriptions and Payments

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). Some applications also offer one-time purchases (for example Quotella Lifetime), which are not subscriptions and do not renew.

• Billing: You will be billed in advance on a recurring and periodic basis (such as monthly or annually), depending on the type of subscription plan you select.
• Payment Processors: We use third-party Merchant of Record services (such as Paddle) and App Store billing systems (Apple App Store and Google Play Store) to handle secure payments. We do not store your credit card information on our servers. By using Paddle, you agree to comply with their terms of service and acknowledge that Paddle acts as the Merchant of Record for web-based transactions.
• Platform Terms: Our iOS applications downloaded from the Apple App Store are licensed to you under Apple's Licensed Application End User License Agreement (the "Standard EULA"), available at apple.com/legal/internet-services/itunes/dev/stdeula, and are subject to Apple's terms. Subscriptions purchased through Google Play are subject to Google's terms. These Terms also govern use of our Service and direct purchases. Apple is not a party to these Terms and does not provide our support. Mandatory platform rules and consumer rights prevail if they conflict with these Terms.
• Auto-Renewal: Subscriptions automatically renew unless cancelled. For Apple subscriptions, payment is charged to your Apple Account at purchase confirmation; renewal may be charged within 24 hours before the current period ends. Cancel at least 24 hours before the end of a trial or billing period to avoid renewal. Manage or cancel in iOS Settings → your name → Subscriptions. Access normally continues for the paid period, subject to the store's rules. Uninstalling the app or deleting an app account does not cancel billing.
• Trials and offers: The purchase screen shows the price, billing period, trial duration (if any), eligibility and renewal terms before you confirm. A trial converts to a paid subscription unless cancelled under the store's rules. You can restore eligible purchases using Restore Purchases in the app.
• Price Changes: ThriveOS reserves the right to modify subscription fees. Any price changes will be communicated to you in advance and will take effect at the start of a subsequent subscription period, subject to applicable law and any notice or consent required by the store.

5. Refund Policy

• General Policy: Except when required by law, paid Subscription fees are non-refundable. Certain refund requests for Subscriptions may be considered by ThriveOS on a case-by-case basis and granted at the sole discretion of ThriveOS.
• EU/UK Customers: You retain any statutory cancellation, withdrawal and refund rights. Where the law permits a withdrawal right for digital content to end when supply starts, that requires your prior express consent and acknowledgement and any legally required confirmation. Agreeing to these Terms alone does not waive those rights.
• App Store Purchases: Refunds for subscriptions purchased via the Apple App Store or Google Play Store are handled exclusively by those platforms and are subject to their respective refund policies. We cannot issue refunds for purchases made through mobile app stores. For Apple purchases, use reportaproblem.apple.com.

6. Intellectual Property

The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of ThriveOS and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Arab Emirates and foreign countries.

7. User Content

Our Service allows you to input data, text, and other materials ("User Content"). You retain all rights to any User Content you submit, post, or display on or through the Service. By using the Service, you grant us the right to store and process this data solely as needed to operate and provide the Service, including processing by the providers described in our Privacy Policy. You must have the right to submit the content, including any images or information about other people. We do not sell your personal data to third parties.

How we handle personal data is described in full in our Privacy Policy.

8. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Reverse engineering, decompiling, or disassembling the Service except where applicable law permits it.
• Using the Service to harass, abuse, or harm another person.
• Using the Service for any illegal or unauthorized purpose.
• Attempting to bypass any measures of the Service designed to prevent or restrict access.

9. Termination

Termination by you: You may delete your account at any time. You can do this in Start-ish by opening Settings → Account → Delete Account, or by submitting a request at thriveos.app/delete-account. In Quotella, open Settings › Account › Delete account. Upon deletion we will remove the account and its associated data as described in our Privacy Policy. If you use more than one of our applications, please submit a request for each. Deleting an account is separate from cancelling a subscription; subscriptions purchased through the App Store or Google Play must be cancelled through those platforms.

Termination by us: We may terminate or suspend your account where reasonably necessary to address a material breach, fraud, security risk or legal requirement. We will provide notice and an opportunity to resolve the issue where appropriate; urgent safety or legal circumstances may require immediate action. Mandatory refund and other consumer rights remain available.

10. Limitation of Liability

To the extent permitted by applicable law, ThriveOS, its directors, employees, partners, agents, suppliers, or affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

• Loss of profits, data, use, or goodwill;
• Other intangible losses;

Resulting from:

• Your access to or use of or inability to access or use the Service;
• Any conduct or content of any third party on the Service;
• Any content obtained from the Service; and
• Unauthorized access, use, or alteration of your transmissions or content.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of Dubai, United Arab Emirates, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Nothing in these Terms excludes liability that cannot lawfully be excluded, including fraud or death or personal injury caused by negligence where applicable, or limits mandatory consumer rights, remedies, or access to courts under the law of your residence.

12. Changes to Terms

We may update these Terms as our Service or legal requirements change. For material changes, we will normally give at least 30 days' notice before they take effect, unless a shorter period is necessary for security, legal compliance or an urgent service change. The notice will explain when the changes apply. We obtain agreement where required by law. If you do not accept a change, you may stop using the Service and cancel renewal; your existing statutory rights are preserved.

13. Contact Us

If you have any questions about these Terms, please contact us at:

• Email: support@thriveos.app
• Support: thriveos.app/support
• Website: thriveos.app